Discounts & promotions

Discounts let you reduce prices automatically (happy hour), with a promo code, or manually at the till. You manage them in two places that show the same list:

• Products → Discounts
• Settings → Discounts

When to use which type

Step by step — create a discount

1. Go to Products → Discounts (or Settings → Discounts)
2. Click Add discount
3. Choose a name your team will recognise (e.g. “Happy Hour Beer”)
4. Pick the type (Standard, Happy hour, or Promo code)
5. Set how much to reduce:
   • Percentage (e.g. 10%)
   • Fixed amount (e.g. €2 off)
   • Buy X get Y (e.g. buy 2 burgers, get 1 free)
6. Choose what it applies to:
   • Whole order
   • Specific products
   • Specific categories
7. Optional: restrict to order types (dine-in, takeaway, delivery, QR)
8. For happy hour: add schedules (days + time ranges)
9. For promo codes: enter the code customers must type
10. Click Save

Automatic vs manual application

• Automatic — applied when conditions match (time, products, order type). Customer doesn’t need to do anything.
• Manual — staff selects the discount on the POS or enters a code.

Stacking & priority

• Stackable — can combine with other discounts (use carefully)
• Priority — higher number wins when several automatic discounts could apply
• Excluded discounts — block specific discounts from combining

Tips for restaurants

💡 Start with one happy hour rule before adding complex promo codes
💡 Test on a small category first (e.g. “Soft drinks only”)
💡 Use clear names — “HH-Drinks” is easier than “Discount #3” at rush hour
💡 Turn off inactive seasonal promos instead of deleting (keeps history clean)

Related pages

👉 POS — paying orders
👉 Takeaway & delivery services
👉 Taxes