Advanced Offline Mode

Offline Mode ensures your POS remains usable even when the internet connection is unstable or lost.

This section explains advanced behaviors, edge cases, and best practices when using the POS offline.

Offline Capabilities (Advanced View)

Fully supported offline:

Creating orders
Adding items
Editing cart
Applying comments
Viewing cached product data
Printing tickets (local printers only)
Saving orders locally

Partially supported:

Table state (shows last known state)
Product availability (cached)

Not supported offline:

Online payments (Stripe / PayPal / Payconiq online)
Delivery ordering & address validation
Reservation requests
Syncing POS with KDS
Multi-device table status sync
Multi-store switching

Local Storage Behavior

When offline:

Orders are saved in a local queue
A “Pending Sync” badge is displayed
Once connection returns → all queued orders sync automatically

Handling Payment Offline

Cash

✔ Fully supported (POS is local)

Terminal card

✔ Supported if terminal is independent (Most terminals operate separately)

Payconiq POS

⚠ May require network → depends on device

Stripe / PayPal

❌ Not allowed offline

Tips for Venues With Unreliable Wi-Fi

💡 Prefer local LAN network printers
💡 Keep a dedicated POS tablet on wired network
💡 Place a Wi-Fi repeater near the bar/terrace
💡 Enable auto-print for kitchen tickets
💡 Encourage QR orders only if network is stable

Recovery After Internet Returns

When connection is restored:

System validates queued orders
Orders sync to backend
KDS receives all missed tickets
Dashboard updates
Payment status is recalculated

👉 POS Offline Mode (Basic)
👉 Troubleshooting