Order Details

The Order Details page gives full visibility into a single order.

Order Summary

Includes:

• Order number
• Order type
• Table (if applicable)
• Customer
• Creation date
• Closing date (if closed)
• Payment status
• Total & taxes

Customer Information

• Name
• Email
• Phone number
• Loyalty (future)
• Guest checkout if online without profile

Items & Pricing

For each item:

• Product name
• Options selected
• Quantity
• Unit price
• Tax rate
• Total price
• Comments / special instructions

Timeline

Shows the full lifecycle:

• Created
• Confirmed
• Preparing
• Ready
• Delivered

With timestamps and duration between steps.

Payments

Displays payment breakdown:

• Payment method
• Amount
• Status
• Refunds

Examples:

• Stripe (online)
• Payconiq
• Cash
• Card terminal
• Invoice (event billing)

Actions Available

• Update order status
• Cancel order
• Refund (partial or full)
• Print ticket
• Charge customer (POS)

Related Pages

👉 Refunds
👉 Printing Tickets