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Waiterr Manager documentation — waiterr.app · Open Manager
DocumentationPaymentsGuide: payment setup

Set up payment methods — step by step

Customers need a way to pay. This guide explains which methods exist, where to turn them on, and what to configure first.

You can start with cash at the POS only, then add Stripe or Payconiq when you’re ready for online payments.


Where to go

Settings → Payment methods

You’ll see cards for each provider (Stripe, Payconiq, PayPal, Cash, Card terminal…).

Waiterr Manager — payments settings

Online vs in-person

Online (QR, takeaway, delivery)In-person (POS)
Stripe✅ Cards, Apple Pay, Google Pay
PayPal
Payconiq✅ (BE/NL)
Cash
Card (terminal)✅ Manual entry at till

👉 Overview table: Payment methods overview


1. Taxes first

Go to Settings → Taxes and set your VAT rates. Payments use these rates on every order.

👉 Taxes & VAT

2. Cash (fastest — for POS only)

  1. Settings → Payment methods
  2. Find Cash
  3. Toggle Active
  4. Choose which services can use it (usually POS / dine-in)

👉 Cash & card

3. Stripe (for online card payments)

Needed if you want:

  • QR ordering with card payment
  • Takeaway / delivery paid online
  • Apple Pay / Google Pay

Steps:

  1. Click StripeConfigure
  2. Follow the connection wizard (Stripe account or create one)
  3. When status shows Connected, toggle Active
  4. Tick the services that may use Stripe

👉 Stripe integration

4. Payconiq (Belgium & Netherlands)

Popular for local mobile payments — works online and at POS.

👉 Payconiq setup

5. PayPal (optional)

Some guests prefer PayPal for online orders.

👉 PayPal


Per-service activation

Each method can be limited to specific order types:

  • POS — dine-in at the till
  • QR ordering — scan at table
  • Takeaway
  • Delivery

Example setup for a typical brasserie:

  • Cash + card → POS only
  • Stripe + Payconiq → QR, takeaway, delivery
  • PayPal → takeaway & delivery only

Change these in each provider’s settings panel.


Test before go-live

  1. Place a test order on QR or takeaway with a real small amount
  2. Pay with the method you configured
  3. Check the order appears in Orders as paid
  4. Void or refund the test if needed → Refunds

Troubleshooting

ProblemCheck
”Payment method not available”Method active? Service enabled for that order type?
Stripe won’t connectAPI keys / OAuth completed? Country supported?
Payconiq failsMerchant ID correct? BE/NL only
Wrong tax on receiptTax settings

More: Troubleshooting


👉 Payment methods overview
👉 Paying orders in POS
👉 Billing & subscription (your Waiterr plan, not customer payments)

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