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Waiterr Manager documentation — waiterr.app · Open Manager
DocumentationIntroductionKey concepts

Key Concepts

Before diving into the full documentation, here are the essential concepts you should understand.


Establishment (Point of Sale)

An establishment is your restaurant, bar, food truck or event.
All your configuration (menu, products, taxes, services, printers…) belongs to an establishment.

Learn more:
Establishment Settings


Services

Each establishment can enable or disable services such as:

  • Dine-in
  • QR Ordering
  • Takeaway
  • Delivery
  • Reservations

Learn more:
Services Overview


A menu contains:

  • Categories
  • Products
  • Product options
  • Visibility rules
  • Design & appearance

Learn more:
Menu Builder


Products

Products can have:

  • Options
  • Variants
  • Ingredients
  • Allergens
  • Accounting groups
  • KDS assignments

Learn more:
Product Overview


Orders

Orders flow through statuses:

  • Pending
  • Confirmed
  • Preparing
  • Ready
  • Delivered

Learn more:
Order Statuses


KDS (Kitchen Display System)

KDS screens show items to prepare, filtered by:

  • Menu
  • Category
  • Table
  • Service type

Learn more:
KDS Overview


POS (Point of Sale)

The POS allows taking orders physically at your venue.

Learn more:
POS Overview


Delivery Zones

You can configure multiple delivery areas using:

  • Radius
  • Polygon map selection

Learn more:
Delivery Zones


Payments

Supported methods include:

  • Cash
  • Card
  • Payconiq
  • Stripe
  • PayPal

Learn more:
Payment Methods

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