Refunds

Refunds can be processed directly inside the Order Details page.

Types of Refunds

Full Refund

Returns the full amount to the customer.

Partial Refund

Specify an amount to refund.

Example:

Customer receives €8 refund for a missing item.

Refund Rules by Method

Stripe

• Full & partial refunds supported
• Processed instantly
• Reflected in Stripe dashboard

PayPal

• Same as Stripe
• Reflected in PayPal dashboard

Payconiq

• Supports refunds depending on merchant settings

Cash / Card (POS)

Handled manually → mark as refunded.

How to Refund

1. Open the order
2. Click “Refund”
3. Choose full or partial
4. Confirm

Tracking Refunds

Refunds appear:

• Inside the payment section
• In exports (future update)
• In your payment provider dashboard

Related Pages

👉 Order Details