Reservations

Reservations allow customers to book a table online before arriving.

Why Activate Reservations?

• Avoid overbooking
• Smooth service flow
• Identify peak times
• Offer a better customer experience

Reservation Options

Allow Online Reservations

Enables your booking page.

Require Manual Confirmation

Each reservation requires staff approval before being accepted.

Useful when:

• Limited seats
• VIP reservations
• High demand days

Credit Card Pre-Authorization (No-Show Protection)

Customers must enter a credit card.
If they don’t show up, a fee can be charged.

Settings include:

• Pre-authorized amount
• Fee charged on no-show

Booking Limits

• Maximum days in advance
• Minimum hours before arrival

Example:

• Max 30 days in advance
• Min 2 hours before reservation

Customer Experience

The customer will see:

• Available time slots
• Table assignment if required
• Confirmation email or pending status

Best Practices

💡 Enable booking confirmation for small venues
💡 Use pre-authorization on busy weekends
💡 Sync table plan for accurate availability

Related Pages

👉 Tables & Areas