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Waiterr Manager documentation — waiterr.app · Open Manager
DocumentationCustomersCustomer list

Client Management

The Clients module allows you to maintain a complete database of your customers.
This includes their contact information, order history, notes, tags, and loyalty (future feature).

Waiterr Manager — clients overview

It is especially useful for:

  • Takeaway & delivery
  • Reservations
  • Customer follow-up
  • Promotions and targeted communication
  • Recognizing returning customers

What You Can Do in the Clients Module

  • View all customers
  • Search by name, phone or email
  • Sort by last order date or number of orders
  • View customer details
  • Add notes and tags
  • Access full order history
  • Edit customer information
  • Merge duplicate customers (future feature)

Customer List Columns

ColumnDescription
NameCustomer’s full name
PhoneMain contact number
EmailOptional email address
OrdersNumber of orders placed
Last OrderDate of the last order
Loyalty (future)Points / tier
ActionsView / edit customer
Waiterr Manager — clients list columns

Searching Customers

Use the search bar to find customers by:

  • Name
  • Phone number
  • Email
  • Partial matches

When Customers Are Created Automatically

A customer is automatically created when:

  • They order online
  • They place a delivery order
  • They place a takeaway order
  • A staff member fills their info in POS

Related Pages

👉 Client File
👉 Notes & Tags

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