Glossary

A quick reference of common terms used throughout Waiterr Manager.

POS

Point of Sale — the interface used to take orders inside the venue.

Kitchen Display System — screens used in kitchen, bar or preparation stations.

Ordering by scanning a QR code at the table.

Orders made inside the venue, either via POS or QR.

Orders picked up by the customer at the establishment.

Orders delivered to the customer’s location.

System allowing customers to book a table.

A collection of categories and products displayed to customers.

An item you sell (drink, dish, dessert…).

Choices linked to a product (size, sauce, extras…).

Tax configuration group assigned to a product.

The state of an order (pending, confirmed, preparing, ready, delivered).

Printed receipt containing order details.

Points or benefits associated with customers.

Level of permissions assigned to staff (Owner, Manager, Server…).